Effective Date: 15 Septermber 2024
At SPD Pest Control Service Pvt Ltd, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, request our services, or contact us for any inquiries.
1. Information We Collect
We may collect the following types of information when you visit our website or interact with us:
- Personal Information: Name, email address, phone number, postal address, and any other details you provide through forms for service inquiries, bookings, or consultations.
- Technical Information: IP address, browser type, device information, and other usage data automatically collected through cookies and similar technologies to help us improve our website experience.
2. How We Use Your Information
We use the information collected for the following purposes:
- Lead Generation & Communication: To contact you in response to inquiries, provide requested services, send reminders, and follow up on consultations or appointments.
- Service Improvement: To enhance our services and website functionality based on user feedback and browsing behavior.
- Marketing & Promotional Offers: To send you information about our services, offers, and promotions. You can opt out of these communications at any time.
- Legal Compliance: To comply with applicable laws, regulations, or legal obligations.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information with third parties. We may share your data only in the following cases:
- Service Providers: We may share your information with third-party vendors who assist us in operating our website, conducting business, or servicing you, provided they agree to keep this information confidential.
- Legal Requirements: We may disclose your data if required by law or in response to legal proceedings.
4. Data Security
We take reasonable measures to protect the personal information you provide from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee complete security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can modify your browser settings to refuse cookies, but doing so may limit certain features of the website.
6. Your Rights
You have the following rights regarding your personal data:
- Access to the personal data we hold about you.
- Request correction of any incorrect or outdated information.
- Request deletion of your personal data, subject to legal or business record-keeping requirements.
- Opt-out of marketing communications at any time.
To exercise these rights, please contact us at [Insert Contact Information].
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at [email protected]